1. Data controller
Smart Fabrica S.r.l., Partita IVA / Codice Fiscale 18084361007, with registered address at Via Giovanni Prati 22, Marino (RM), Italy, is the data controller for personal data processed through this website. Privacy enquiries may be sent to info@smartfabrica.com.
2. Information we collect
We may collect the information you submit through our contact or demo request forms, including your name, business email address, company, role, country and message. Our hosting and security providers may also process limited technical information such as IP address, browser type, device information, request time and security logs.
3. Why we process your data
We process personal data to respond to enquiries, arrange demonstrations, provide requested information, maintain website security and reliability, and comply with legal obligations. Depending on the context, the legal basis is your consent, steps requested before entering a contract, our legitimate interests, or compliance with law.
4. Service providers and transfers
We may use carefully selected providers for website hosting, email, security and business operations. They process data only as needed to provide their services and under appropriate contractual safeguards. Where data is transferred outside the European Economic Area, we apply a legally recognized transfer mechanism where required.
5. Retention
We retain enquiry data only for as long as necessary to respond, manage a business relationship and meet applicable legal requirements. Technical logs are retained for limited periods appropriate to security and operational needs.
6. Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability or objection to processing. You may withdraw consent at any time without affecting earlier lawful processing. You may also lodge a complaint with the Italian Data Protection Authority or your local supervisory authority.
7. Cookies
Details about cookies and similar technologies are provided in our Cookie Policy.
8. Changes
We may update this policy as our services or legal obligations change. The revision date shown above indicates the latest version.